Where's My Truck? Find out where your truck is at Sevington

If you are left wondering where your product is in the queue at Sevington, you can now chase it up by direct email.

How to use Where's my truck

1. Send your request to the dedicated mailbox SevingtonBCPExternalComms@APHA.gov.uk

All update enquiries should now be routed through this mailbox. It is managed by a dedicated team trained to respond to vehicle location enquiries.

2. Use the required subject line ‘Where is my truck’

This subject line automatically flags your message as a vehicle location request and places it into the correct queue. Using this exact wording ensures your request is handled as quickly as possible.

3. Provide mandatory validation details

To receive an update, the following information must be included in your email:

• VRN – vehicle registration number
• TRN – trailer registration number
• CHED number
• CDS reference number

These details allow us to validate your identity as an authorised trader, agent or haulier and ensure we are sharing the correct information with the correct party. Requests cannot be processed if any of these details are missing.