Summary of BTOM operational learnings and commonly asked queries since 30 April

8 May 2024

The summary covers the following points:

1. BCP/PHA opening hours
2. Drivers shouldn’t use Sevington to take Tacho breaks
3. Remote and code locked containers – we need the code
4. Use of official and commercial seals
5. Use the right commodity codes for IPAFFS and CDS
6. EHCs need an English version
7. Fixing signature errors on health certificates
8. Double-check that your chosen port of entry has a Border Control Point (BCP) designated for the product you are importing
9. Keep the Customs Declaration Service (CDS) up to date
10. More information about BTOM charges
11. BTOM inspection rates and permitted countries
12. Making account detail changes on IPAFFS
13. Issues with TRACES
14. Multiple products on one CHED
15. Amending a CHED
16. Getting the destination right on the CHED
17. Make sure your CHED is completed fully and accurately
18. Put the Vehicle Registration Number (VRN) and/or trailer unit number into IPAFFS

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