28 May 2025
You can now claim back a security deposit or guarantee paid at the time of import for goods eligible for a preferential rate of duty, where the proof of origin was not provided at the time of import.
You can access the online service by clicking on the ‘Claim now’ button on the following guidance page: Claim back an import security deposit or guarantee - GOV.UK
To use this service, you must be subscribed to CDS.
Security deposits you can claim
You can now submit a claim online for:
- missing proof of origin
- temporary admission
- inward processing relief
- authorised use (Great Britain) or end use (Northern Ireland) relief
Who can use the online service
You can claim if you are an importer, a customs agent, freight forwarder or express operator acting on behalf of the importer.
Private individuals or any party that is not a business or company cannot use this service.
Once submitted, you can view all your claims in the Government Gateway - GOV.UK