The Obligatory Logistics Envelope (ELO) regroups all the information and formalities necessary for crossing the border under a single barcode that is presented by drivers to agents of crossing companies (tunnel and ferries)at the time of crossing. The deployment of ELO in 2025 by the Directorate General of Customs and Excise (DGDDI) at the border between France and the United Kingdom is part of the reform of the Union Customs Code (UCC) and the resulting changes to the national components of trans-European IT systems. The implementation of ELO aims to strengthen the reliability of customs data, while simplifying the movement of goods and harmonising the crossing processes between France and the United Kingdom.
The creation of an ELO is carried out by an operator appointed by the various actors in the supply chain. Note that to access ELO services, the operator must have a personal account douane.gouv.fr.
Once authenticated, the operator will be able to access the new ELO interface which allows:
1. The creation of an ELO for transport units crossing the smart border between France and the United Kingdom.
2. Modification of an ELO, with the option of adding or removing certain declarative references or providing additional details about the changes.
3. The tracking of an ELO through the different stages of the border crossing of a transport unit (paired, embarked, disembarked).
Further information can be found here: https://www.douane.gouv.fr/fiche/obligatory-logistics-envelope-elo-key-transition-roro-trade-united-kingdom
As well as the Guidance document provided here: 20250430 ENG User Guide VF