The Trader Support Service (TSS) has been extended until the end of December 2023

4 Oct 2022

The TSS was set up in 2020 to help businesses and traders understand the changes to the way goods move between Great Britain and Northern Ireland. The service provides end-to-end support to manage declarations including completing import and safety and security declarations on behalf of traders. The TSS also provides guidance and training to help business understand what the Northern Ireland Protocol means for them and runs a call centre for traders.

Since the Northern Ireland Protocol came into effect on 1 January 2021, over 47,000 traders have registered, there have been over 560,000 goods movements created by TSS involving over 2 million consignments and over 100,000 inbound calls to the TSS contact centres.

HMRC recognises both the significant support the service has provided to businesses and the large number of traders that have benefitted from its assistance over the past 2 years.

The government is committed to ensuring traders are supported throughout 2023 to meet the requirements of moving goods between Great Britain and Northern Ireland, including tailoring this support in response to the changes the government is seeking to make to the Northern Ireland Protocol.

For more information about TSS, have a look at the GOV.UK guidance about TSS and the TSS website.