Problems with NCTS

22 Aug 2023

We are experiencing problems with the New Computer Transit System (NCTS) and we are working to resolve the issue as quickly as possible.

We have had to shutdown NCTS to protect the service and the transit declarations already submitted.

For those intending to use transit to move goods and have not yet departed, we recommend that they do not travel to an Inland Border Facility (IBF) to start a transit movement until the system is working again.

If you had already submitted a transit declaration, but not received a response these are queued and will process when the service is restored. You don't need to take any further action.

There is more information about the Business Continuity Process in the Transit Manual Supplement (TMS).

We apologise for any inconvenience this causes and we will update you as soon as we have more information.