Plant Health - Help Re-Design the Plant Health Portal

Plant Health - Help Re-Design the Plant Health Portal

2 Apr 2024

Help improve the new Plant Health Information service

Defra are developing a new “Plant Health Information service” to enable users to search for up-to date information about plant imports, biosecurity risk and trade requirements. It will provide specific answers to questions such as:

  1. Is this plant prohibited from the country I am importing it from?
  2. If the plant can be imported, what import regulations must I comply with?
  3. If I do import this plant, what pests may I find that Defra are concerned about?

We are keen to obtain feedback from people who might use the service once it goes live. (Plant and plant product importers, import agents, etc).

We will use any feedback to explore opportunities for improvement.

We have scheduled three rounds of research sessions, dated as follows:

Round 1—3rd/6th/7th May

Round 2 – 27th May to 10th June

Round 3 – 24th June to 8th July

During each round we will schedule a 45 mins – 1hr online session where you will interact with our test service.

If you would like to take part in a session, please send an email to with the title “Plant Health Information Service User Research” and the date and time you want to attend.