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NI Trader Support Service goes live

NI Trader Support Service goes live

29 Sep 2020

The new Trader Support Service is live for business, providing education and guidance for traders moving goods under the Northern Ireland Protocol, including between Great Britain and Northern Ireland.

Tens of thousands of traders will start to receive emails and letters, with details on the launch of the Trader Support Service and its benefits for UK businesses.

The free-to-use digital service will help businesses and traders of all sizes to navigate the changes to the way goods move once the Northern Ireland Protocol comes into effect on 1 January 2021.

Traders who sign up to the Trader Support Service will be guided through the new processes under the Northern Ireland Protocol and can also use it to complete digital declarations.

The service will:

  • provide a free end-to-end support package to manage import and safety and security declarations on behalf of traders.
  • educate businesses on what the protocol means for them, and the steps they need to take to comply with it. This will include online training sessions and webinars, with information being continually updated as we move closer to 1 January 2021
  • be available to businesses moving goods into Northern Ireland under new processes in the Northern Ireland Protocol that start from 1 January 2021.

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