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News from the Groceries Code Adjudicator

20 December 2017

The latest news from the Groceries Code Adjudicator has been published and highlights the work of the Adjudicator, including feedback on recent meetings and a mini-survey on current issues of delay in payments, forecasting and promotions:

Recurring themes involving delay in payments included the persistence of unilateral deductions and the practice of holding back entire invoices while one element is queried, as well as too much time taken to resolve disputes. Those suppliers experiencing issues with forecasting cited difficulties communicating with buying teams, retailers not taking enough responsibility for forecasts after they have been set and often making last-minute changes and no engagement when sales are not meeting forecasts. Issues around promotions were closely related to forecasting but also included concerns that buying-in periods exceeded the promotional period and shelf life for products, and failures to deliver on commitments in store for promotions.’

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